Payment Policy

Welcome to the Payment Policy section of Trumush.com. Here, we detail essential information about the payment options we accept, how we ensure transaction security, and our billing practices for purchases made on our website.

1. Accepted Payment Methods:

Trumush.com currently accepts Paypal, Cashapp, and Apple Pay for all online orders. This is to help keep your information very discreet. Please choose your preferred payment method during checkout and we will have the information sent to you for payment. 

2. Transaction Security:

– The security of your payment details is a top priority for us. We employ industry-standard encryption technologies to protect your personal and financial information during online transactions.
– Our payment processing partners are committed to high security standards and comply with the Payment Card Industry Data Security Standard (PCI DSS) to keep your sensitive data safe.

– All Paypal transactions will be performed using the friends and family option to guarantee a swift transaction which will enable us to ship to you on the same day. 

3. Billing Information:

– Please ensure the billing information you provide matches the details of your payment method to avoid processing delays or errors.
– For some orders, we may carry out additional verification to prevent fraud and secure our customers’ accounts.

4. Order Confirmation:

– After completing your order, you’ll receive an email confirmation detailing your purchase, including total cost, billing, and shipping information.
– We advise reviewing this confirmation thoroughly and contacting our customer service immediately if you find any discrepancies.

5. Payment Authorization:

– When you place an order on Trumush.com, we will provide the chosen payment details via email.
– Your payment is subject to validation and approval by your bank or payment service.

6. Payment Processing Time:

– Payments are processed instantly upon order placement to ensure quick order fulfillment and shipping.
– Depending on your bank or payment method, transaction details may take a few business days to reflect on your statement.

7. Payment Disputes and Chargebacks:

– For any payment disputes or unauthorized charges, contact our customer service immediately for resolution, refunds, or necessary adjustments.
– Initiating chargebacks without prior communication with Trumush.com may lead to additional fees and restrictions on future purchases.

8. Currency and Pricing:

– All prices on Trumush.com are listed in US dollars (USD) unless stated otherwise.
– We reserve the right to modify product prices and shipping charges, with updates promptly reflected on our website.

9. Contact Us:

Should you have any inquiries or concerns about our Payment Policy or payment processing, please reach out to our customer service at [email protected]. We are here to help and provide any necessary clarifications.

Thank you for choosing Trumush.com. We value your trust in our secure payment procedures and are dedicated to offering a smooth and safe shopping experience.